DMCA & Copyright

We respond to copyright complaints promptly. This page explains how rights holders can contact us and what happens next.

Last updated: 6 October 2026

Our approach to copyright

We respect the rights of copyright owners. If you believe material made available through iptvpilot.ca or the IPTV Pilot service infringes a copyright you own or represent, please send us a notice. We accept notices under the Copyright Act (Canada), including the notice-and-notice provisions, and under the US Digital Millennium Copyright Act (DMCA).

What to include in your notice

• Your name, address, telephone number and email address.
• A description of the copyright work you believe has been infringed and your interest or right in it.
• Enough detail for us to find the material, such as a web address, channel name, program title, date and time.
• A statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent or the law.
• A statement that the information in your notice is accurate and that you are the copyright owner or authorised to act for them.
• Your physical or electronic signature.

Where to send it

Email your notice to [email protected] with “Copyright notice” in the subject line. Incomplete notices may take longer to process, so please include everything listed above.

What happens next

We review every complete notice, remove or disable access to material where appropriate, and reply to confirm what action we have taken. Where a notice relates to a customer’s account, we forward it to the customer as the Copyright Act requires and keep the records the Act asks us to keep.

Counter-notices

If material was removed because of a mistake or misidentification, the affected person can send a counter-notice to the same address. It should identify the material and where it appeared, include a statement that it was removed by mistake, give the sender’s name, address and telephone number, and be signed.

Repeat infringement

We may end the accounts of customers who repeatedly infringe copyright, in line with our terms of service.

Please be accurate

Sending a notice or counter-notice that knowingly misrepresents the facts can make the sender liable for damages, including costs and legal fees. If you are unsure whether material infringes your rights, consider taking legal advice first.