Author

Marc Tremblay

Support lead, IPTV Pilot

I'm Marc, support lead at IPTV Pilot. I'm the one answering the WhatsApp chat most days, from Montreal, in English or French. I've been setting up IPTV on Firesticks, smart TVs and MAG boxes for Canadian households for years, and I write these guides from the questions people actually ask me.

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Guides by Marc

October 5, 2026

Do you need a VPN for IPTV in Canada? A straight answer

What a VPN does and does not do for IPTV, when it helps with throttling and blocks, when it causes the buffering it was…

October 2, 2026

Why IPTV buffers at 7pm on a Saturday (and the 4 fixes that actually work)

Peak-time buffering has three causes and each leaves a different fingerprint. The four fixes, in the order our support chat uses them, from a…